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Victim Support Services

Survivors of crime and violence have historically been marginalized and disempowered by unjust laws and unequal access to economic opportunities and social services. The Victim Empowerment Program (VEP) is the program of the National Crime Prevention Strategy launched in 1996. It aims to make the criminal justice process more “victim-friendly” and minimize the negative effects of crime on victims.

  • Tshwane Crisis Centers
  • Shelters
  • Reporting A Crime
  • Victims’ Rights

Adelaide Tambo Clinic

012 545 9937

Boikustsong Clinic

012 375 5955

Bophelong Clinic

012 375 5955

Botsalano Crisis Centre

012 790 3305/6

Dr. George Mukhari Hospital

012 529 3111

East Lynne Clinic

012 800 1727

Eersterust Clinic

012 806 7000

Holani Clinic

012 379 2039

Jack Hinden Clinic

012 546 6151

Kalafong Hospital

012 318 6400

Karen Park Clinic

012 308 9148

Laudium CHC

012 374 4021

Mamelodi Hospital

012 841 8300

Mandisa Shiceka Clinic

012 701 3906

Pretoria Academic Hospital

012 354 1000

Pretoria West Hospital

012 327 5347

Skinner Street Clinic

012 320 0346

Beth Shan

012 327 3005

Leamogetswe Safety Home

012 375 8845

People against Human Abuse Shelter

012 805 7416

The Potters House

012 320 2123

Suid Afrikaanse VroueFederasie

012 325 3920

Crime Line

SMS 32211

  1. Call the police as soon as you see, hear experience or know of a crime that is being committed.
  2. Give as much information as possible
  3. When giving a statement, ensure you give the police as much detail as possible.
  4. Answer any questions the police may have
  5. Get to your local police station to report the crime as soon as possible
  6. Leave your contact information with the police officer in case he needs to ask more questions later. If you want to be anonymous, inform the police officer.

  • You have the right to be treated with fairness and with respect for your dignity and privacy – You have the right to be attended to promptly and courteously, treated with respect for your dignity and privacy by all members of any department, institution, agency or organization dealing with or providing a service to you.
  • You have the right to offer information – You have the right to offer information during the police investigation and court trial. You can offer information in your own language.
  • You have the right to receive information – You have the right to be informed of your rights and how to exercise them.
  • You have the right to protection – You have the right to be free from intimidation, harassment, fear, tampering, bribery, corruption and abuse. You should report such threats to the police or prosecutor. You may also be placed in the Witness Protection Program if you meet certain criteria.
  • You have the right to assistance – You have the right to request assistance and have access to the available social, health and counseling services, as well as legal services that are responsive to your needs.
  • You have the right to compensation – You have the right to compensation for loss or damage to property suffered as a result of a crime committed against you. You can request the prosecutor to apply to court for compensation order in terms of Section 300 of the Criminal Procedure Act, 1977.
  • You have the right to restitution – You have the right to restitution in cases where you have been unlawfully dispossessed of good or property, or where your goods or property have been damaged unlawfully.